GovMetric is by far the single most commonly used
feedback service amongst local authorities in the UK, with
over 70 currently subscribed to our service. This
means that over ten million citizens are already
familiar with the GovMetric Smileys and our intuitive,
engaging interfaces - how can your sector
capitalise on this?
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Local Government
GovMetric helps councils to deliver "right first time"
services, making the most of their lower cost access channels and
minimising expensive failure demand.
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Housing
Manage tenant satisfaction effectively, whilst
simultaneously reducing the cost of service delivery and freeing up
staff capacity to meet rising demand.
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Health
A complete solution for managing patient-led service
improvement, enabling service providers to target improvements in
the areas patients really notice.
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Community Safety
Improve public confidence by showing local people
that they are being listened to and concerns are being
addressed.
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Leisure
ServMetric is the perfect tool to help you improve the
customer experience and deliver a more cost-effective leisure
service.
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Private Sector
The benefits of the GovMetric approach are also available to the
private sector under our ServMetric brand.
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