Find out more about the actionable insight GovMetric has delivered ...
Improving customer satisfaction
GovMetric and Steve have provided a high quality and excellent level of support enabling Hambleton District Council to easily obtain a high level of customer feedback through the telephone, face to face and web channels. This feedback has allowed us to make service improvements and provide customers with a better service moving forward.
The team at GovMetric are extremely approachable and supportive. We continue to work closely with the GovMetric team in order to obtain the best return from the feedback system. The positivity and motivated approach has been of great support to us.
Customer Services & Communications Manager, Hambleton District Council