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Head of Development

We are GovMetric, home of the UK’s leading citizen insight solutions for the public sector. We believe that everyone deserves decent public services, and we’re on a mission to put the citizen experience at the heart of public sector service design and delivery. 

With a reputation for delivering an outstanding service to our customers, we’ve achieved 30% growth in the past two years. Now we want passionate people who share our purpose to join us as we scale-up for the most exciting chapter of our story so far. 

We’re seeking an experienced Head of Development to provide technical leadership to the software development team and ensure technical assurance and delivery across our flagship products. Accountable to the senior leadership team, this pivotal role will have responsibility for delivery of all technical products, working closely alongside leadership and product management to help refine and support the development of the product roadmap. 

An experienced technologist with a strong background in architecting solutions and managing teams, you’ll support the development of the core team and refine the agile processes to ensure continuous improvement. You’ll develop a deep understanding of the technical architecture and bring well-rounded experience in agile delivery methods. 

You’ll have strong knowledge of cloud infrastructure with experience of DevOps best practices and demonstrable experience of delivering systems hosted across the AWS stack. 

What you'll do

  • Provide technical vision & direction to support our wider organisational strategy 

  • Working with leadership and product management to: 

    • Create clarity across the organisation around how the products and other technical developments serve the organisational strategy.  

    • Ensure that product development strategy and road map are realistic 

  • Ensure technical governance best practices are adhered to and maintained  

  • Work with our operational teams to improve existing processes to better harness technology best practices to continually improve ways of working 

  • Build our internal engineering capabilities incrementally to enable us to scale our product development 

  • Collaborate with the extended team to help inform data metrics and strategies to maximise data-driven decision-making 

What you'll bring

You'll have proven experience in:

  • You’ll have proven experience in: 

  • Managing software development teams, with a strong focus on coaching and mentoring 

  • Agile coaching and development 

  • Managing a complex development pipeline 

  • Understanding complex business processes and translating these to a robust technical design that will scale and extend to match the needs of the product roadmap 

  • Building and managing enterprise software on top of AWS (or another public cloud e.g. Azure) 

  • .NET (C#, .NET Framework, .NET Core, MVC), Web APIs, and integration with external services. 

  • Cloud application management using Azure DevOps (or similar) 

  • Communicating efficiently and effectively with key stakeholders 

  • Stakeholder management, including the ability to influence stakeholders and to effectively manage customer expectations 

  • Working in a product focussed environment 

Experience in/delivering to the UK public sector and/or CXM solutions would be the icing on the cake 

Why you’ll love working with us 


We are a down-to earth, resourceful band of people united by our shared purpose—decent public services for our families, our friends, our communities, and for society. 

For our public sector customers, this means helping them to harness citizen insight and use it to make good decisions that lead to better public services for everyone. 

For our employees, it means doing our very best for each other, our customers, and our communities. It means working hard, having fun, giving back, and continuously learning and growing. 

If you have values that match our own, we can offer: 

  • A genuine scale-up culture—the ambition and energy of a start-up combined with a proven proposition and a track record of achieving whatever we put our minds to 

  • Competitive salary and incentive scheme 

  • Personalised training and development plan 

  • Generous holiday allowance (including an extra day for your birthday!) 

  • Pension 

  • Warm, supportive and collaborative company culture 

We offer flexible working arrangements for everyone, in line with business needs. This role is primarily remote, although you must be able to attend our Oakham HQ as required (typically two days per month). 

To apply for this position, please send your CV to

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