During the course of our work we have partnered with some of the best organisations in the industry in order to offer our customers shared expertise in one product

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Combining GovMetric with the Experian Mosaic database allows organisations to view their satisfaction data in a new way, reporting in-depth on socio-economic grouping by channel, by service and by satisfaction level. With this information, action can be taken where services and/or channels can be shown to be difficult to access by certain social groups or where channel migration is failing to address the socio-economic divide.

GovDelivery, the world's leading provider of government-to-citizen digital communication solutions, and GovMetric, a long established provider of solutions that engage, enable and empower citizen feedback, together offer a comprehensive digital communication and measurement offering to local and central government in the UK.

GovMetric and Socitm have together developed the unique Customer Access Information Service (CAIS).  Combining the benefits of GovMetric and Socitm's own service, the Web Takeup Service, CAIS offers public sector organisations a unique insight to customer needs complemented through Socitm's Channel Value Benchmarking (CVB) service.