We Asked, Here’s What You Told Us
- Karolis Duoba
- Apr 30
- 2 min read
With some warmer weather here, it feels like the perfect time to look ahead with fresh energy!
👀 Find out what the public sector really thinks about AI in complaint management.
🎙️ Join our next customer webinar on how to measure service performance with confidence.
💡 Plus: New training sessions, a potential live Customer Forum, and where you can meet the team.
Let’s keep building better services, together – here’s what’s new 👇
✨GovMetric Spotlight
We Asked About AI. Here’s What You Told Us.
🤖 You’re curious (and cautiously optimistic).
📊 You’re exploring the potential, but wary of the hype.
🔒 And yes—data privacy, integration, and trust are big considerations.
🎫 Join Us at These Events
Looking ahead, here’s where you can connect with us to discuss how GovMetric can support your goals:
8th of May: LocalGovDigital Meet-up (Leeds)
15th of May: SLACS Annual Conference 2025 (Glasgow)
We’d love to hear about your experiences, challenges, and ideas on making feedback-driven improvements that last. Looking forward to seeing you there!
✅Customer Exclusive
🎙️ Next Customer Webinar: Measuring Service Performance
How to track service performance in a way that’s clear and comparable over time or across teams.
📅 Date: 09 October 2025 / ⏰ Time: 10:00–11:00 AM / 💻 Where: Teams Webinar / 📩 If you wish to register, contact chris.ducker@govmetric.com
💡GovMetric Training Sessions
Whether you're new or looking to refresh your knowledge, our expert-led sessions cover everything you need to know to get the most out of our platform👇
💻 Where: Teams Webinar / 👉 Select topics and register here
💡GovMetric Training Sessions
Whether you're new or looking to refresh your knowledge, our expert-led sessions cover everything you need to know to get the most out of our platform👇
💻 Where: Teams Webinar / 👉 Select topics and register here
📚 Our Monthly Read
This month, we're spotlighting Superagency: What Could Possibly Go Right with Our AI Future by Reid Hoffman and Greg Beato – a bold and optimistic take on how AI can unlock new possibilities for humanity.
✨ Why Read This?
Rather than fearing the future, Hoffman urges us to embrace AI with excitement and actively shape a world where human ingenuity and the power of AI combine to create something extraordinary.
With a focus on real-world examples and thoughtful insights, Superagency challenges readers to move beyond ‘what could go wrong’ and explore ‘what could go right’ – offering a hopeful, actionable vision for the AI-powered future.
Perfect for anyone invested in steering innovation responsibly and harnessing AI as a force for good in the public sector.
If you would like to discover some of our Customer Stories, highlighting real-world customer experience transformations within the public sector, click below.
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