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During the course of our work we have partnered with some of the best organisations in the industry in order to offer our customers shared expertise in one product.

Aperia logo.png Combined with Aperia's experience and methodologies for service transformation, we provide a powerful and informed force in helping to transform the quality and efficiency of their services.
CACI

Providing a range of solutions to help organisations become more customer-centric, CACI can help you better understand your customers' needs, improve services and maximise channel-specific benefits.  Working with GovMetric and CACI, you can now implement comprehensive solutions to identify and measure improvements by service and customer socio-economic group in a more accurate way.
esd white Our partnership with esd-toolkit means that customers can combine GovMetric's customer experience data with customer profiles. This means that it is possible to understand what certain types of customers think about certain services over certain channels - and how this varies by segment.
experian_logo.gif Combining GovMetric with the Experian Mosaic database allows organisations to view their satisfaction data in a new way, reporting in-depth on socio-economic grouping by channel, by service and by satisfaction level. With this information, action can be taken where services and/or channels can be shown to be difficult to access by certain social groups or where channel migration is failing to address the socio-economic divide.
Hillcroft

Hillcroft Partners is a consulting and services business that helps participants in the social housing sector to improve services to tenants and achieve efficiencies in delivery. Hillcroft Partners combines best practice gained from the private sector with over 20 years experience gained in the social housing sector.
socitm_logo.gif GovMetric and Socitm have together developed the unique Customer Access Information Service (CAIS).  Combining the benefits of GovMetric and Socitm's own service, the Web Takeup Service, CAIS offers public sector organisations a unique insight to customer needs complemented through Socitm's Channel Value Benchmarking (CVB) service.
va_logo_with_text.jpg The integrated solution between GovMetric & Value Adding provides planning & reporting on both cost savings and customer feedback at an overall level and also by service or channel.