Real Collaboration = Real Innovation: The Story Behind EHCP Plus

Real Collaboration = Real Innovation: The Story Behind EHCP Plus

8 April 2025|AI Adoption, Emerging Technology, SEND, Workforce

At Outcomes Matter, we’re firm believers that the best innovation happens when people work together to solve real problems. EHCP Plus is a brilliant example of that in action.

EHCPs—Education, Health and Care Plans—are a vital part of supporting children and young people with SEND. But the process is often complicated, slow, and frustrating for families and professionals alike. That’s where our collaboration with our tech provider came in.

By bringing together our lived experience and system knowledge with  technical expertise, we co-developed EHCP Plus, an AI-driven solution that streamlines EHCP workflows, boosts communication, and makes the process faster and clearer for everyone involved.

This wasn’t about building tech in a vacuum. It was about starting with real-world pain points and designing a solution that actually helps. We listened to families, caseworkers, and service leaders to shape a tool that fits the way services work—and where they want to go.

The impact? Caseworkers get more time to engage with families, children’s voices are clearer in the process, and leadership teams have better insight into what's working and where to improve.

The lesson? Real collaboration delivers real innovation.

• It speeds up progress because everyone brings something valuable to the table.
• It builds tools that people actually want to use.
• It spreads risk and cost.
• It creates a culture of shared learning and trust.

As more councils explore AI, it’s partnerships like this that will make the difference. It’s not about doing it alone—it’s about bringing people together to do it better.

EHCP Plus is proof that when you combine insight with innovation, you get impact. That’s what we’re here for.

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