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Thanks to you, 2025 is already shaping up to be unforgettable. Your engagement, feedback, and support have driven us forward, and we...

Last week, we had the privilege of attending the National Children and Adult Services Conference (NCASC) 2024 - a cornerstone event for...

Monthly blog: November 2024 This month’s blog is packed with insights and opportunities to help you stay ahead in social care and public...

CQC’s Evolving Focus The Care Quality Commission (CQC) is intensifying its efforts to ensure what truly matters - safe, effective, and...

In today’s public sector landscape, where accountability and transparency are critical, Regulation 16, titled ‘Receiving and Acting on...

When my mother was diagnosed with mixed dementia ( Vascular dementia and Alzheimer’s ) at the age of 78, our world was turned upside...

Regulation 17 of the Health and Social Care Act is a cornerstone of effective governance in UK social care, placing a duty on providers...

Monthly blog: October 2024 We’re excited to welcome you to this month’s edition, where we’re diving into new developments that drive...

The LGA conference is vast, covering a wide array of pressing issues, and while media outlets will provide detailed summaries, we’re...

As we arrived at #SolaceSummit there was clearly a widespread acknowledgement in the room re the gravity of the current local government...

With increasing scrutiny from both regulatory bodies and the public, ensuring local government service excellence while...

As Solace24  approaches, there’s a growing recognition across local government of the need for a truly citizen-first approach. People are...

We’re thrilled to share that the event was a great success, with participants coming together for a valuable discussion on how feedback...

On Day 3 of #NCSW2024 , we focused on Effective Service Leadership! 🍵 Grab your afternoon tea and take 15 minutes to watch  Paul Pember...

As we celebrate nearly two decades since the inception of GovMetric , it’s a moment to reflect on our journey, the progress we’ve made,...

Attending Jadu Academy in Birmingham was a real eye-opener, offering a fresh look at how AI is transforming the way we work. AI is no...

Your data matters, and when you share it with us, you deserve to know it’s in safe hands. Data protection is about more than just ticking...

In celebration of National Customer Service Week , we’re delighted to share a special interview with Emily from Staffordshire County...

Exciting New Partnerships: GovMetric

#NCSW2024 Bad services cost more to deliver than good ones. It would be tempting (and easier) to write an opening blog for NCSW24 around...