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News from Ombudsman
This month, we’re excited to launch GovMetric Open Sessions - a brand-new series of webinars designed to share real-world insights: from...
Karolis Duoba
4 days ago2 min read


What's new: July 2025
From our #LoveComplaints message at LGA 2025 to the launch of EHCP Plus , plus upcoming events and training to help you get the most...
Karolis Duoba
Aug 12 min read


Reflections from LGA 2025
Why Complaints Are a Council’s Best Friend At this year’s LGA Annual Conference , we were proud to exhibit as GovMetric with one clear...
Karolis Duoba
Jul 82 min read


I ❤️ Complaints?
As summer gets into full swing, we’re diving into some of the big conversations shaping the future of public service delivery. From bold...
Karolis Duoba
Jun 272 min read
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