top of page

Partners

Discover our partners who share our vision for innovative solutions, aimed at delivering more efficient and effective services for all.

As the only provider dedicated to cross-channel Citizen eXperience data capture, GovMetric is collaborating with LocalGovDrupal to shape what a Citizen eXperience Data Standard for the public sector could look like. 

 

The data standard will create a framework for transferring Citizen eXperience, volumetric, and AI-derived data between public sector systems. For CMS platforms like LocalGovDrupal, this integration means they will be able to leverage GovMetric’s CX data to provide added value, such as: 

 

  • A single dashboard view showing which content/web pages/forms have the highest and lowest feedback ratings for more focused content reviews. 

  • A page-level view displaying average feedback scores and actual feedback from citizens. 

  • A cross-channel service feedback dashboard to compare web performance with other service channels. 

  • Sentiment ratings and AI-generated summaries of content performance. 

  • The ability to publish citizen experience data on public web pages to foster transparency and accountability. 

Untitled design (7).png
bottom of page
Feedback button