Partners
Discover our partners who share our vision for innovative solutions, aimed at delivering more efficient and effective services for all.
As the only provider dedicated to cross-channel Citizen eXperience data capture, GovMetric is collaborating with LocalGovDrupal to shape what a Citizen eXperience Data Standard for the public sector could look like.
The data standard will create a framework for transferring Citizen eXperience, volumetric, and AI-derived data between public sector systems. For CMS platforms like LocalGovDrupal, this integration means they will be able to leverage GovMetric’s CX data to provide added value, such as:
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A single dashboard view showing which content/web pages/forms have the highest and lowest feedback ratings for more focused content reviews.
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A page-level view displaying average feedback scores and actual feedback from citizens.
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A cross-channel service feedback dashboard to compare web performance with other service channels.
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Sentiment ratings and AI-generated summaries of content performance.
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The ability to publish citizen experience data on public web pages to foster transparency and accountability.
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