Tenant Satisfaction Measures
Get regulator-ready with the GovMetric Tenant Perception Programme™
GovMetric’s Tenant Perception Programme gives you everything you need to meet the regulatory requirements for the perception-based Tenant Satisfaction Measures, and more.
TSMs calculated and provided to you in a ready-to-submit format, with methodology managed and documented for you in accordance with regulatory requirements.
COST EFFECTIVE DIGITAL SURVEYS
Maximize use of low-cost, high response digital surveys, supplemented by
targeted telephone and postal surveying where needed.
Automated text analytics discovers keywords, trends, and tenant sentiment. Get notified of tenant issues in real-time with automated alerts.
Find out how GovMetric is changing traditional tenant surveying
With GovMetric, you won’t need to wait for a market research report to understand how residents are feeling; you’ll have your hands on the data from the return of the very first survey.
Book a call with with one of our TSM experts and learn about how your organisation can benefit from first-hand, real-time visibility of how your service is performing in the eyes of your tenants.