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Tenant Satisfaction Measures

Get regulator-ready with the GovMetric Tenant Perception Programme™ 

GovMetric’s Tenant Perception Programme gives you everything you need to meet the regulatory requirements for the perception-based Tenant Satisfaction Measures, and more.

TSM compliant badge, housing regulator ready, tenant satisfaction measures

GUARANTEED COMPLIANCE

Tenant Satisfaction Measures - checkmar, tickk

TSMs calculated and provided to you in a ready-to-submit format, with methodology managed and documented for you in accordance with regulatory requirements.

COST EFFECTIVE DIGITAL SURVEYS

Tenant Satisfaction Measures - checkmar, tickk

Maximize use of low-cost, high response digital surveys, supplemented by

targeted telephone and postal surveying where needed.

INSTANT ACTIONABLE
INSIGHT

Tenant Satisfaction Measures - checkmar, tickk

Automated text analytics discovers keywords, trends, and tenant sentiment. Get notified of tenant issues in real-time with automated alerts.

Tenant Satisfaction Measures  (TSM) surveys

LEARN MORE

Find out how GovMetric is changing traditional tenant surveying

With GovMetric, you won’t need to wait for a market research report to understand how residents are feeling; you’ll have your hands on the data from the return of the very first survey.

Book a call with with one of our TSM experts and learn about how your organisation can benefit from first-hand, real-time visibility of how your service is performing in the eyes of your tenants.

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