Tenant Satisfaction Measures

Get regulator-ready with the GovMetric Tenant Perception Programme™ 

GovMetric’s Tenant Perception Programme gives you everything you need to meet the regulatory requirements for the perception-based Tenant Satisfaction Measures, and more.

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GUARANTEED COMPLIANCE

TSMs calculated and provided to you in a ready-to-submit format, with methodology managed and documented for you in accordance with regulatory requirements.

COST EFFECTIVE DIGITAL SURVEYS

Maximize use of low-cost, high response digital surveys, supplemented by

targeted telephone and postal surveying where needed.

INSTANT ACTIONABLE
INSIGHT

Automated text analytics discovers keywords, trends, and tenant sentiment. Get notified of tenant issues in real-time with automated alerts.

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LEARN MORE

Find out how GovMetric is changing traditional tenant surveying

With GovMetric, you won’t need to wait for a market research report to understand how residents are feeling; you’ll have your hands on the data from the return of the very first survey.

Book a call with with one of our TSM experts and learn about how your organisation can benefit from first-hand, real-time visibility of how your service is performing in the eyes of your tenants.