Nic StreatfeildFeb 21, 20224 minNavigating our post-pandemic world – 6 factors shaping public services over the next three yearsLike any successful journey, navigating the challenges of the coming years will require a thorough understanding of the new terrain. In...
Nic StreatfeildNov 24, 20215 minCitX vs CX: 7 differences that will change how you think about Citizen Experience ManagementAt GovMetric, we believe that the relationship between companies and customers is fundamentally different to the relationship between...