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New complaints data issued

  • Writer: Karolis Duoba
    Karolis Duoba
  • 16 minutes ago
  • 2 min read

From new Ombudsman data to evolving regulations and upcoming events, there’s plenty happening across the sector.


Here’s what’s new this month 👇


🆕Sector News


New Ombudsman complaints data issued


council complaint data 2025

The Local Government and Social Care Ombudsman has released its annual complaints data!


📊 This early snapshot shows upheld rates, volumes, and council-by-council breakdowns.📍 A deeper national and regional analysis lands in July.

🔍 Check out the full stats for your organisation below.

 


✨GovMetric Spotlight


🏚️ Awaab's Law: What’s Changing - and When?

awaab's law uk

2025 ➡️ 2026 ➡️ 2027

 

New requirements are coming - and fast. Here’s what’s expected, when to expect it,…and how to stay ahead of the curve rather than chasing compliance deadlines.

 


🎫 Join Us at These Events


Looking ahead, here’s where you can connect with us to discuss how GovMetric can support your goals:

  • 24th of June: Housing 2025 (Manchester)

    * Click the link to register for a free guest pass.


  • 1st of July: LGA 2025 (Liverpool)

We’d love to hear about your experiences, challenges, and ideas on making feedback-driven improvements that last. Looking forward to seeing you there!



✅Customer Exclusive



GovMetr

🎙️ Next Customer Webinar: Measuring Service Performance

 

How to track service performance in a way that’s clear and comparable over time or across teams.

 

📅 Date: 09 October 2025 / ⏰ Time: 10:00–11:00 AM / 💻 Where: Teams Webinar / 📩 If you wish to register, contact chris.ducker@govmetric.com



💡GovMetric Training Sessions


Whether you're new or looking to refresh your knowledge, our expert-led sessions cover everything you need to know to get the most out of our platform👇

 

💻 Where: Teams Webinar / 👉 Select topics and register here



💡GovMetric Training Sessions


Whether you're new or looking to refresh your knowledge, our expert-led sessions cover everything you need to know to get the most out of our platform👇

 

💻 Where: Teams Webinar / 👉 Select topics and register here



If you would like to discover some of our Customer Stories, highlighting real-world customer experience transformations within the public sector, click below.




 

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